Contextualised trainingBefore the training, a questionnaire is used to identify the main intercultural situations encountered by participants.This allows practical exercises and scenarios to be tailored to your professional reality.Flexible training format: in-person or online.Group size: Up to 12 participants.TUNE YOUR WORLD — ESSENTIAL1 day / 7 hoursUnderstand intercultural dynamics and acquire key tools to adapt effectively.TUNE YOUR WORLD — EXPERIENCE2 days / 14 hoursGo further through practical experience: deepen your understanding, develop your own approach, practise through real-life scenarios and work on actual situations encountered in your professional environment.

UNDERSTAND → POSITION YOURSELF → EXPERIMENT → ADAPTUnderstandExplore the key cultural dynamics that influence behaviours in the workplace.Position yourselfIdentify your own cultural references, automatic responses and communication preferences.ExperimentWork with real-life professional situations, case studies and role-playing exercises.AdaptTest different communication strategies and develop your own responses.Before the training:Questionnaire on communication styles across different cultural contexts.Questionnaire on conflict management in intercultural environments.During the training:Introduction to the key challenges of managing in an intercultural environment.

OVERALL OBJECTIVEDeveloping managers' ability to understand, decode and manage cultural differences in order to adapt their communication and posture in an intercultural professional environment.OPERATIONAL OBJECTIVESUpon completion of the training, the participant will be able to:Identify the main cultural dimensions influencing professional behaviors.Identifying one's own cultural references and automatic responses.Analyze an intercultural situation by distinguishing between facts, interpretations, and hypotheses.Adapting one's communication to different modes of operation.Adjusting one's managerial approach in situations involving feedback, disagreement, delegation, or decision-making.Define a personal adaptation strategy applicable to one's professional environment.

FORMATIVE ASSESSMENTSDevelopment of question and answer sessions during trainingPractical exercises and role-playing scenariosChecks for understanding of the topics coveredIMMEDIATE ASSESSMENTSDevelopment of a satisfaction questionnaire at the end of the trainingParticipant feedback on the content, substance, form, and elements providedSelf-assessment of achievementsCOLD EVALUATIONSEvaluation and feedback sent 4 weeks laterAssessment of acquired skills through application in a real-world contextHave any changes in communication methods been observed since then?